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You’d consider yourself an advanced user of Microsoft Office, especially Excel, Word and Outlook. You are a creative go-getter who wants to build a strong community while challenging the status quo to meet the needs of both our company and our residents. You also have a proven track record in managing Accounts Receivables. You are a whiz at financial reporting, and you understand the importance of timely, accurate metrics.
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You also know how to engage and inspire others to do their best work, and you are a creative partner to your leasing teams. You can manage human resources concerns at the site level, and you have a sharp eye for hiring, engaging and retaining top talent.
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You easily manage relationships and build rapport with others, and you’re a pro at motivating others. A Bachelor’s Degree in preferably in Business Administration, Management or other relevant degree is strongly preferred. We require a High School Diploma or equivalent. Experience with a larger real estate investment firm is considered a competitive advantage. Our ideal candidate has a minimum of two (2) years’ experience in property management and one-year leadership experience or equivalent in a residential community setting. Overall: You’ll be an excellent teammate who helps create and deliver departmental and organizational goals, including sharing best practices on process improvement, refining and introducing new Standard Operating Procedures (SOP’s).Ensure compliance with all applicable ADA (Americans with Disabilities Act), and Section 504 (FHAA) regulations. You will ensure that you community adheres to all local and state laws, including all laws governing Fair Housing. Additionally, you will m onitor resident selection criteria in accordance with federal and state regulations. Compliance: You will ensure compliance with the company’s safety programs.You may also collaborate directly with our Capital Project team should there be any significant renovations or unit rehabilitation work. Oversee Capital Projects and Maintenance: You will also oversee capital improvement projects and run the appropriate bid process for any improvement work.You will work with your Service Manager to document, identify, develop, and execute/monitor preventive maintenance schedules. Property Inspections and Maintenance: You will perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness and general appearance.This will also include oversight of the lease renewal program and documentation process. Leasing and Sales: You will motivate, engage, and inspire your local leasing team to exceed occupancy expectations for the property.Resident Retention: You will think creatively about ways to engage residents through ongoing programs and promotions designed to increase satisfaction and minimize resident turnover.You will also oversee Accounts Receivable ensuring that all rents are collected in a timely manner and you will oversee collection and demand processes in accordance with local law, including the eviction process when necessary. You will also be responsible to complete required reports, including monthly, quarterly leasing, variance and capital reporting. Financial Management: You will prepare, implement and meet the annual operating and capital budgets/forecasts for the community.You will ensure that the community is adequately and appropriately staffed. You will manage employment cycle-recruitment, selection, hiring, orientation, training and development, performance management and coaching in accordance with company policy and procedure. Employee Management: You will lead, schedule, coordinate and supervise all associates/departments within community.They will also ensure the community is maintained in a manner consistent with established standards and objectives. We are looking for a talented Community Manager to join our Los Angeles team!Īs the most visible and senior member of the local team, the Community Manager will oversee all facets of the community’s operations to achieve occupancy and income goals while adhering to all Waterton Residential policies, applicable laws and ordinances including Fair Housing and Equal Employment laws. With over 22 years of investment and property management experience, we strive to exemplify what we call Resitality®. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor and Resident service excellence. We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates.